Privacy Policy
How we collect, use and protect your information.
Summary
We collect only the information needed to respond to your enquiry and improve our website. We do not sell your data.
What we collect
- Contact details you submit (e.g. name, email, suburb) and project notes.
- Optional project details (sizes, style preferences, roof/add‑ons) you include in the form.
- Anonymous usage and performance data (for example page views, browser type, approximate location) via analytics tools such as Google Analytics. These tools may use cookies or similar technologies.
Cookies & analytics
We use three categories of cookies: essential, analytics, and marketing.
- Essential cookies keep core site functions working.
- Analytics cookies help us understand usage and improve performance.
- Marketing cookies support campaign measurement and advertising attribution.
You can choose analytics and marketing cookies in the cookie preferences banner.
You can also control or delete cookies in your browser settings. If you block cookies, some features may not work as intended, but you can still browse key pages and contact us.
How we use it
- To respond to your enquiry and provide quotes or information you request.
- To improve our website and services.
How we store it
Enquiries are delivered to our team via email and may be stored in our internal systems for follow‑up. Access is limited to our staff.
Sharing
We do not sell your personal information. We may share it with trusted service providers (e.g. email delivery) solely to operate our services.
Retention
We retain enquiry records as needed to provide service and for our records, unless you ask us to delete them where we can do so.
Your choices
To access, correct or delete your information, contact us at info@sanctuarypergolas.co.nz.
Contact
Sanctuary Pergolas — info@sanctuarypergolas.co.nz — +64 9 634 9482